How did we get here?
Our Story: A Veteran Owned Business
Stuart Mckean is a former British Army Lynx helicopter pilot with an accomplished service career spanning 23 years.
Following his own experiences, both as an Infantry Soldier and as an Aviator, using his own equipment to do his job(s) more effectively, Stuart brought new insights to bear on the challenges of cyber security from an end-user perceptive.
In 2012, Stuart founded Nine23, a leading UK cyber security company, in his home office with a commitment to delivering premiere, secure enterprise IT services for clients. Stuart believes that effectively enabling the end-user should be put first in any solution after experiencing the problem many employees face in using todays IT equipment to do their jobs more effectively and securely.
Driven by this ethos, Stuart has successfully built and led Nine23’s growth, ensuring that both technology and investment is optimised for the “end user” experience.
Values
- We always put our clients first. We provide exceptional client services and deliver true end-to-end value to the client.
- We’re passionate about how we enable the end user to use technology, securely.
- We will always conduct our business with the utmost integrity, regardless of the outcome.
Mission
Our mission is to deliver complete cyber secure solutions that support the operational end user in governed and regulated markets leveraging our considerable expertise in cyber security.
Vision
To stand out as a leading Cyber Security Solutions company and trusted partner within global regulated and compliance industries who deliver certifiable solutions with outstanding customer services.
How We Work
Our operating model focuses on the end-user journey but only rigorous attention to back-end operations and processes can ensure that these journeys are seamless, fit-for-purpose and secure.
Define: Your Problems
During the define stage our cyber security experts will work with you to discover, clarify and define your goals.
The discovery phase will help us to understand your current capabilities and define your problems or desired changes. We will create a report which will specify the essential capabilities, end-user requirements and outline the options which will work for your organisation. We will develop an agreed roadmap for your digital transformation.
We will deliver the correct solution by working with you to enable your end-users and help you understand what success will look like from the start of the engagement.
Find out how Nine23 added value, enabled remote working through early engagement with the Financial Conduct Authority (FCA).
Build: Your Solution
We can design, implement and build complete cyber security services and solutions that will exceed your end-user requirements.
If appropriate, we will recommend using our Nine23 owned and managed, secure infrastructure and scalable modular UK Sovereign private cloud, Platform FLEX. Whilst we are a fully agile cyber security company, we use DevOps (integrated development and operations) to deliver services we are continually improving for the end-users. During the build phase we produce a project plan with clear deliverables, using the most appropriate methodology for you.
By the end of this phase we will have conducted user testing to ensure the products and/or services are fit for the end-user.
Manage: Your Service
Delivering a managed cyber security service at speed and scale whilst aligning the service to the end-user journey is the final element of our operating model.
We manage and migrate cyber risks and work within your organisation to deliver the cyber security service you require. We will provide you with a well-defined Service Level Agreement (SLA) so there is never any misunderstanding about who is responsible for each part of the product or service.
We operate in an agile way and look to add value at every step with a continuous improvement mindset.
Enable: Your End-User
Through our solutions, we provide cyber security services that are tailored to your needs as well as your customers.
Enabling your end-user to engage confidently with IT is critical to the value you can derive from the technology. This goal drives Nine23’s development process and operating model; from initial discovery and recommendations through to ongoing support and management. Achieving the goal enhances your teams capabilities and is the heart of all we do.
Our Certifications and Accreditations
Nine23’s certifications and accreditations show our continuous commitment to industry compliance and regulations.
Security Clearance incl. Non-Police Personnel Vetting (NPPV) Level 3
Security Clearance (SC) is a status granted to individuals allowing them access to classified information (state or organisational secrets) or to restricted areas, after completion of a thorough background check.
All Nine23 operations staff have Security Clearance.
ISO 9001:2015 Quality Management system
ISO 9001:2015 Quality Management system is the international standard that specifies requirements for a quality management system (QMS). Organisations use the standard to demonstrate their ability to consistently provide products and services that meet customer and regulatory requirements.
ISO 9001 compliance is reviewed by an external auditor on an annual basis.
Health and Social Care Network (HSCN)
ISO/IEC 20000-1:2018 Service Management
ISO/IEC 20000-1:2018 Service Management is the global standard that describes the requirements for an information technology service management (ITSM) system to ensure that their ITSM process are aligned both with the needs of the business and international best practice.
ISO 20000 helps organisations benchmark how they deliver managed services, measure service levels and assess their performance.
Cyber Essentials Plus (CE+)
Cyber Essentials Plus (CE+) is a UK Government-backed, industry-supported advanced level certification scheme introduced in the UK by the National Cyber Security Centre to help organisations demonstrate operational security against common cyber-attacks. The Cyber Essentials scheme identifies some fundamental technical security controls that an organisation needs to have in place to help defend against Internet-borne threats.
Public Services Network (PSN) Code of Service (CoS)
Nine23 has an established Public Services Network (PSN) Code of Service (CoS) compliance certificate. This enables us to provide services or applications available over the PSN to customers who need it and also publish services for others if required.
Public Sector information carried across the PSN is rated at OFFICIAL under the Government Security Classification Policy (GSC) for which we can design, build and support solutions.
ISO/14001:2015 Environmental Management System
ISO/14001:2015 Environmental Management System is an internationally agreed standard that sets out the requirements for an environmental management system. It helps organizations improve their environmental performance through more efficient use of resources and reduction of waste, gaining a competitive advantage and the trust of stakeholders.
Nine23 are compliant with ISO 14001.
ISO/IEC 27001:2013 Information Security Management System
ISO/IEC 27001:2013 Information Security Management System is the international standard that provides the specification for an information security management system (ISMS). ISO 27001 emphasises the importance of risk management, a formal, top management-driven process which provides the basis for a set of controls that help manage information’s security risks.
By implementing ISO 27001, Nine23 is able to secure information in all its forms, increase resilience to cyber-attacks, adapt to evolving security threats and reduce the costs associated with information security.
ISO 27001 compliance is reviewed by an external auditor on an annual basis.
“Your staff are friendly and funny, but most importantly, are highly competent, forward-thinking, go the extra mile and are constantly looking for ways to improve and gives us the service we require.”
Senior Leadership Team
Stuart McKean
CEO and Founder
Michael Morgan
Chief Financial Officer (CFO)
Julie Gordon
Chief Operating Officer (COO)
Stephen Jewell
Chief Revenue Officer (CRO)
Our Advisors
James Illingworth OBE
Chairman of the Board of Directors
Maggie Titmuss MBE
Board of Directors Advisor
Andy Cash
Senior Leadership Team Advisor
Collaboration Tools
Nine23 are registered and approved by the following collaboration tools and platforms to meet your compliance needs.
Our History
Scroll through the years of our highlights.
