Nine23 are delighted to announce that we have successfully been audited for ISO 20000 and will continue to operate at this IT service management (ITSM) standard.
25th February 2021: Nine23 are delighted to announce that we have been successfully audited for ISO 20000. ISO 20000 is an IT service management (ITSM) standard that ensures an organisation’s ITSM processes are aligned with international best practice, as well as the needs of the organisation itself. This standard helps organisations benchmark how their managed services are delivered, and how they can measure the service levels and assess their performance.
Achieving ISO 20000 certification has enabled Nine23 to improve our services, create a framework for independent assessment and demonstrate an ability to meet customer requirements. It also demonstrates Nine23’s reliability and high quality of service as your trusted supplier.
We recognise, fully understand, and wholeheartedly endorse the value and need for cyber security. Through our vast experience of working with national and local clients/partners, we have consistently achieved the highest levels of accreditation from national bodies/organisations to provide the confidence that the systems we develop can be used at highly classified levels of cybersecurity.
To learn about our other certifications, Click here.
CEO and founder of Nine23
“We are always looking to improve ourselves and continue to move forward with an End-user focus. By achieving ISO 20000 we aim to demonstrate to our customers, suppliers and partners that Nine23 takes a best-practice approach to our ITSM.“
Nine23 are a Mobile Technology Solutions company that designs, builds and manages innovative projects involving secure cloud communication and mobile solutions. We are passionate about delivering the best possible Front Line Experience and believe that people should expect the same mobile technology innovations at work as they benefit from in their personal lives.