Join the team
Nine23 is, above all, a team of talented and experienced individuals who both share the Nine23 values, mission and vision.
As a team we have over 11 years of experience in designing, building, and operating high assurance services for some of the most demanding and discerning clients in the world. As a collective this is over a Century’s experience in tackling the nuances and complexities that bring other cyber resilient solutions to a halt – which is why we’ve earned a reputation for fixing the things other’s can’t. We would rather not have to fix other’s mistakes, but let you succeed from the get-go.
Values
Secure by Design– Everything we do starts with security at its core.
Client First Delivery– We focus on your outcomes, not our outputs.
Transparency and Trust– We are open, accountable, and collaborative in every engagement.
Operational Usability– We never compromise on the end-user experience.
Assured Innovation– We evolve our solutions to meet your mission-critical needs without adding risk.
Mission
To deliver secure, resilient, and fully UK sovereign operationally critical outcomes to Defence, HM Government, National Security & Public Safety, and other highly regulated sectors.
Vision
Our vision is to be the trusted partner delivering UK Sovereign secure solutions and managed IT services to regulated & compliant marketplaces.
Our Job Openings
We are expanding and seeking dedicated team players interested in maximising their work life. Join a supportive culture that fosters personal development while building a lasting business for the future. We are in search of individuals eager to learn, prioritise end users and clients, and contribute positively. If you are keen on this opportunity, kindly reach out.
Level 2 Support Engineer
- Report to: Infrastructure Engineering Manager.
- Location: Hybrid roughly 50/50 – On-site in Reading / home working and travel to other customer sites or a Nine23 location.
- Hours: 9am to 5pm.
- Start date: ASAP.
- Term: Permanent (subject to probation period).
- Requirements: Candidates must hold SC clearance.
- Salary: £36K – £40K, based on experience and qualifications.
We are looking for a Level 2 Support Engineer to join the Nine23 team. This is a dual role. Primarily you will be based on site maintaining VMWare infrastructure, Microsoft Server and Desktop instances, basic networking and support to 3rd party applications. You will monitor events, log, report or rectify faults and engage with the customer to support their on-premises IT solution. Contributing to continuous improvement plans, assisting with reviews, and feeding in lessons learnt to improve processes and practices. You will be part of a team primarily supporting a project in the Reading area but will be expected to engage in other Nine23 projects and support activities.
Responsibilities:
- Working closely with the Nine23 engineering team to support customers.
- When on site. Maintain support and monitor:
- VMWare infrastructure.
- Microsoft Server 2022, including services such as Active Directory and DNS.
- Microsoft Windows 11 desktops and 3rd party applications.
- Updating and maintaining Anti-Virus.
- Basic networking.
- Backups.
- Effectively raise, track, and resolve tickets for user and system issues.
Candidate profile
Must have:
- Strong background in supporting users and user applications.
- The ability to identify and follow regulations and procedures.
- Experience supporting and maintaining:
- Microsoft Windows desktops and servers.
- VMWare infrastructure.
- Local area networks.
- Security appliances.
- Experience working in a highly regulated and controlled environment.
- Good communication skills, particularly when resolving customer queries.
- Ability to prioritise and manage work pragmatically.
- Organised and have an eye for detail.
- Capable of building strong working relationships with team members and users.
- Ability to communicate with Nine23 at all levels.
Ideally should have:
- Ideally the candidate will have used and/or configured SIEM software.
- Have experience working in a secure environment.
- A full UK driving license.
11+ Years in
Business
Secure
Remote Working
Lots of
Perks and Benefits
Over 12+
Cyber Experts
Our Perks and Benefits
Nine23 put people first. We want to do everything we can to help you stay motivated and help you enjoy your working life with some of our benefits we offer to our staff.
Remote Working
It’s time to stop sitting in traffic and wasting time commuting. Nine23 has a small dedicated workspace in Southampton when needed, however after a unanimous vote it was decided that all employees will continue work from home.
Training
Nine23 understands the importance of training and ensuring all team members have the opportunity to learn new and enhance their existing skills therefore Nine23 will contribute towards or fund all training course costs.
Holiday Allowance
Nine23 gives 24 days holiday entitlement (excluding public holidays) and we like to give our staff some extra time off to refresh over the Christmas holidays and spend time with your loved ones.
Staff Events
It’s important for Nine23 staff to all get together in person for staff events and parties to socialise. Don’t think awkward team building activities, think boat days out on the water and low-key curry nights!
Counselling
We offer funded counselling sessions to help improve the mental health and wellbeing of our staff. To ensure all sessions are 100% anonymous we use an external counsellor who will not disclose the employees details.
Nine23 Wardrobe
You can wear whatever you feel comfortable in, but to make those daily choices a little bit easier for you can choose our Nine23 clothing such as t-shirts, hoodies, coats and polos.
Maternity Package
We are extremely supportive of our new parents and welcoming new additions to the Nine23 family, therefore we offer an enhanced maternity support package of 100% of salary for the first 13 weeks of maternity leave.
Wellness Check-ins
We have virtual informal wellness check-in’s throughout the week. A simple “how are you?” tea break with the weekly crossword. Since working from home it is more important than ever to check-in with each other.
Our Team Members say…
Hayley M, Marketing Executive
“I am so grateful to work for a company like Nine23. For me personally, to have the enhanced maternity leave package put me at ease during a big change in my personal life. I continue to feel supported and it made the return to work so much easier!”
Rich P, Infrastructure Engineer
“It’s the people. Simply that. All of us share a vision of getting the customer what they need and doing it properly. We all help each other achieve what’s needed. For me, personally, the core principles of honesty and integrity along with putting the customer needs first is refreshing!”
Sebastian N, Infrastructure Technician
“I have worked for Nine23 since April 2021, since then I have learned so much about the IT industry thanks to them. Their work culture and passion for secure use of technology has helped me to build greater cyber security awareness. Nine23 gave me extreme amount of support, knowledge and resources needed for successful start in Cyber Security”
