Skip links

About Us

How did we get here?

Our Story: A Veteran Owned Business

Nine23 was founded in 2012 by Stuart McKean, a former British Army Lynx helicopter pilot, with a clear mission: to bridge the gap between security and usability in enterprise IT. His experience as both an Infantry Soldier and Aviator highlighted a critical challenge – technology should empower, not hinder, those who rely on it to perform mission-critical tasks.

From a home office startup to a UK Sovereign, High-Assurance Managed Service Provider (MSP), Nine23 has evolved alongside the rapidly changing cyber threat landscape. We have adapted, expanded, and strengthened our capabilities to meet the growing security demands of HM Government, UK Law Enforcement, Defence Industry and their supply chains.

Values

Secure by Design– Everything we do starts with security at its core.

Client First Delivery– We focus on your outcomes, not our outputs.

Transparency and Trust– We are open, accountable, and collaborative in every engagement.

Operational Usability– We never compromise on the end-user experience.

Assured Innovation– We evolve our solutions to meet your mission-critical needs without adding risk.

Mission

To deliver secure, resilient, and fully UK sovereign operationally critical outcomes to Defence, HM Government, National Security & Public Safety, and other highly regulated sectors.

Vision

To be the leading Managed Service Provider (MSP) delivering UK Sovereign, High Assurance Solutions to Defence, HM Government, National Security & Public Safety, and other highly regulated sectors.

Social Values

We are committed to social values through supporting local and national charities and communities. Our history of support includes:

  • Raised £5,437 for Help for Heroes: The Big Battlefield Bike Ride, a 4-day charity bike ride to commemorate the D-Day 80th Anniversary and Armed Forces Day to raise money to change the lives of veterans and their families
  • Heroprenuers: Empowering new entrepreneurs from the extended military community to achieve their business ambitions. Our CEO has acted as an ambassador and mentor for the charity
  • Percy Hobart Fellowship: Our CEO has mentored current serving members of HM Forces
  • TechUK: Volunteering for the SME Committee and Chairing the SME Cyber Security Forum
  • Sodexo UK and Ireland: Supporting Sodexo UK and Ireland Property Professional Services to raise over £1,000 for Stop Hunger and The Welcome Organisation
  • AAC golf: 2023 shirt sponsors for the Army Air Corps (AAC) golf team. In 2024, we will continue to support the golf championship event.
  • Living Wage Employer: Members of the Living Wage foundation, which campaigns for organisations in the United Kingdom to pay the real living wage to their staff.

Senior Leadership Team

Stuart McKean

CEO and Founder

Michael Morgan

Chief Financial Officer (CFO)

Julie Gordon

Julie Gordon

Chief Operating Officer (COO)

Steve Jewell

Stephen Jewell

Chief Revenue Officer (CRO)

IMG_5970

Dan Hilton

Chief Technology Officer (CTO)

“Your staff are friendly and funny, but most importantly, are highly competent, forward-thinking, go the extra mile and are constantly looking for ways to improve and gives us the service we require.”

Our Advisors

James Illingworth OBE

Advisor of the Board of Directors

Andy Cash

Senior Leadership Team Advisor

Our History

Scroll through the years of our highlights.

2024

  • Nine23 continues to experience year-on-year growth, underpinned by robust past, present and future growth strategies
  • 100% Customer Retention

2023

2022

  • Achieved ISO 14001
  • Launched a QuantumCloud service on G-Cloud 13
  • Signed strategic agreements with Arqit, Highside, Appgate
  • Signed a strategic 10 year agreement to support UK Law Enforcement
  • Signed up one of the Big 4 clients

2021

  • Celebrated our 10 year anniversary!
  • Won Houses of Parliament Restoration and Renewal Contract

2020

  • Achieved ISO/IEC 20000-1 the international standard that describes best practices for IT Service Management (ITSM)
  • Competed and selected to deliver the Food Standards Agency (FSA) a PSN gateway service.

2019

2016

  • Achieved full compliance to operate on the UK Public Services Network (PSN).
  • Achieved and granted Public Services Network (PSN) Code of Service to provide PSN Gateway services.

2013

2012

  • Became a limited company

2011

  • Set up Nine23 in Stuart’s home office